Privacy Policy
Last Updated: July 21, 2025
At Oak & Echo Counseling, PLLC, your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit www.oakandechocounseling.com.
1. Information We Collect
- Contact form details (e.g., name, email)
- Anonymous analytics data (e.g., device type, pages viewed)
We do not collect personal health information (PHI) through this website. All sensitive data should be submitted only through our secure TherapyNotes™ Client Portal.
2. How We Use Your Information
We use submitted information to:
- Respond to inquiries
- Improve website performance
- Understand site usage via analytics
We do not share or sell your personal data to third parties.
3. Cookies & Analytics
This website may use cookies and Google Analytics to track basic usage. You can adjust your browser settings to disable cookies at any time.
4. Third-Party Services
We use TherapyNotes™ for scheduling, messaging, and documentation. TherapyNotes is a HIPAA-compliant platform. Any information shared through that portal is protected under their Privacy Policy.
5. Data Security
We take reasonable measures to protect your information, but no system is 100% secure. Do not send sensitive health information via unsecured contact forms or email.
6. Your Rights
You may contact us to request access to, or deletion of, information you've submitted through this website.
7. Updates to This Policy
This Privacy Policy may be updated occasionally. Please review it periodically. Continued use of the website implies agreement to the most current version.
8. Contact
For privacy-related questions, contact:
Oak & Echo Counseling, PLLC
4140 Hickory Blvd, Office #4
Granite Falls, NC 28630
Cameron_Short@oakandechocounseling.com